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Business Philosophy

BUSINESS FOCUS – CUSTOMER FOCUS – STAFF & COMMUNITY FOCUS

Building, developing, and protecting Saigontourist’s trade name over the past 30 years is an interactive process under the collaboration between the company, customers, and the community. The company’s branding and business culture is comprised of incessantly application of new management standards, development of customer-oriented products and services, strong teamwork spirit, and full awareness of the company’s responsibilities towards the community…

On that fundamental, Saigontourist puts priority on: 

Business Focus:  Targeting sustainable business development.

Customer Focus: Satisfying all travel demands with best services. Increasing add-on values throughout interesting personal experiences. Strengthening loyalty of current customers and simultaneously attracting the potential ones.

Staff Focus:Human resources are determined to be an invaluable property of the company. Treating every employee with appreciation is one of the core values in Saigontourist’s traditional culture.

Staff training is concentrated on a regular basis to enhance professionalism, dedicated serving style, career knowledge and skills, teamwork spirit, as well as sense of responsibility. The working condition has also received great care to improve solidarity and friendliness, becoming the second home to every employee so as to foster the unanimity in developing Saigontourist brand name, paving the way for individual income increase.   

Community Focus: In addition to financial profits, Saigontourist has always aimed at harmonizing the benefits of the social communities, while ensuring environmental-friendliness as well as suitability with our socio-economic and cultural environment, with a view to achieve an active and mutually supportive relationship with the communities throughout diversified and practical sponsorship and charity programs.